Weekend Warehouse Operations & Distribution Associate - SSMC Steel Manufacturing

(Nov. 2024 – Present) Statesville, NC.

Performed a wide range of warehouse, distribution and material handling duties as directed within a fast-paced industrial environment. Loaded, unloaded, packaged, and transported steel materials and products using material handling equipment including cherry pickers, reach and double-reach trucks, sit-down forklifts, motorized pallet jacks, and overhead cranes. Received and processed inbound material shipments by unloading trailers and containers, accurately counting and verifying materials, and documenting quantities as required. Replenished bins, prepared pick locations, and moved product throughout the facility to support efficient processing and workflow. Picked, packed, sorted, and loaded outbound materials according to customer specifications and delivery requirements. Prepared sorting areas by setting up pallets and carts, moved cartons and totes from conveyors and rollers to designated storage or staging locations, and ensured placement on pallets, carts, or shelving. Maintained a safe, clean, and organized work environment by following safety policies and procedures, identifying and communicating hazards, and meeting productivity and quality standards. Performed basic math calculations, supported inventory accuracy, and completed additional operational and distribution duties as assigned.

Consultant, Graphic Designer & Marketing Professional - The Palace Group, Ascom, Freelance

(Aug. 2010 – Nov. 2024) Florida & North Carolina

Delivered end-to-end design and marketing solutions across agency, corporate, and freelance environments, supporting brands, and client initiatives nationwide and globally. Led digital and print production for branding, campaigns, websites, events, and product launches; translated complex technical content into clear, market-ready assets; partnered with executive leadership and cross-functional teams; managed large-scale events and inventories; and supported sales enablement across multi-location organizations.

Event Staff & Event Coordinator - Various Catering Companies

(Nov. 2006 – Mar. 2010) Orlando – Daytona, Florida

Supported event operations for weddings, corporate and private events by transporting food and equipment and coordinating setup and breakdown. Advanced from event staff to event coordinator through demonstrated leadership and reliability. Contributed to staff coordination, and high-quality guest service with a professional appearance to ensure smooth on-site operations and guest satisfaction.

Sales Representative & Design Associate - West Elm

(Sep. 2006 – Nov. 2006) Miami, Florida

Provided customer-focused sales support in a high-traffic luxury retail showroom, guiding customers through furniture, décor, and accessory selections based on functional needs and design preferences. Maintained organized, visually appealing sales floor standards and accurate merchandise levels. Processed POS transactions efficiently while supporting daily retail operations and team workflows.

Visual Sales Specialist & Warehouse Personnel - The Container Store

(Nov. 2004 – Jul. 2006) Miami, Florida

Supported retail operations through merchandising, department resets, merchandise truck processing, inventory flow, order fulfillment, and stockroom organization. Processed custom closet and shelving orders as a certified planner, puller, and cutter, adhering to precise measurements by operating heavy-duty equipment. Trained new employees on procedures, safety and operational best practices.

Telephone Interviewer & Telephone Monitor Supervisor - Sun Surveys LLC

(Dec. 2002 – Jan. 2005) Miami, Florida

Conducted high-volume public opinion interviews in English and Spanish within a call center environment, consistently ranking in the top 10% for accuracy and productivity. Promoted to Telephone Monitor based on performance and reliability. Supervised bilingual staff, monitoring live calls for quality and compliance, and providing real-time coaching to ensure data accuracy and professionalism.